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The outbreak of the Covid-19 pandemic and the introduction of Society 5.0 by the Japanese gov-ernment in 2019 have resulted in significant changes to consumer behavior. The aim of this research is to examine the impacts of consumption value on customers' behavioral shifts. Further-more, quantitative methods were used with a sample of 344 respondents, and data analysis using the structural equation model with the Lisrel 8.72 application. The stages in the structural equation analysis of this model are: development of theoretical models, development of path diagrams, conversion of path diagrams to structural equations, selecting input matrices and types of esti-mates, identifying models, assessing goodness of fit criteria, and interpreting results. The results obtained showed that consumers' attitudes and habits toward utilizing meal delivery applications can be influenced by factors such as their social, conditional, emotional, epistemic, and functional values. In the use of food delivery applications, consumers are not only interested in tangible benefits, but also in less tangible benefits, such as information provided by businesses. © 2023 by the authors;licensee Growing Science, Canada.
ABSTRACT
Increased online shopping worldwide, even during the COVID-19 pandemic, has increased the need for more research to understand factors influencing its adoption and use by customers. The current research aims to investigate the influence of perceived value on customer intention to use online shopping in Palestine. A 200-Palestinian online shopper survey has been implemented. A theoretical framework has also been developed where perceived value is measured using four dimensions: social, functional, emotional, and epistemic. To analyze the collated data, the structural equation modeling is suitably conducted. The results show that all perceived value dimensions have positively influenced customer’s intention to use online shopping. Largely, the current work shows that emotional value is the most significant dimension. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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Purpose>The growing numbers of Muslims visiting halal destinations motivated this study to explore halal destination attributes and revisit intention. This study aims to investigate how halal destination attributes affect destination attractiveness. Hence, it identifies the influence of halal destination attributes on perceived value, including functional and emotional value. It also verifies the effect of destination attractiveness on both functional value and emotional value. Finally, this framework verifies the effect of functional value and emotional value on revisit intention.Design/methodology/approach>This study collects data from visitors who have visited a halal destination located in three cities of Central Java Province in the past two years (2019–2020) using purposive sampling methods. A total of 314 respondents participated in this study and the data are analyzed by using structural equation modeling.Findings>The result showed that halal destination attributes positively and significantly impact destination attractiveness. Moreover, halal destination attributes positively and significantly affect both functional and emotional value. Destination attractiveness positively and significantly affects functional value, as well as emotional value. Concerning the effect of functional value and emotional value on revisit intention, only emotional value positively and significantly affects revisit intention while functional value does not.Originality/value>This study contributes to city tourism by elucidating halal destination attributes based on the means-ends theory. The results of this study reported the importance of halal destination attributes and the role of halal destination attractiveness and emotional value in enhancing Muslim travelers’ revisit intention to halal destination.
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This study focuses on the energy efficiency in the past COVID-19 era and targeted the young population of Pakistan who are facing the critical situation of COVID-19 era and much aware that this situation will badly affect the energy situation when COVID-19 will end and they also aware that energy efficient appliances will be the most valuable products after the COVID-19 era. Data was collected from five major cities of Pakistan and analyzed by applying structure equation modelling through smart-PLS 3.3. Results show that knowledge of eco-labels has significant impact on perceived functional values, green trust and purchase intention of energy efficient home appliances. Results further indicate that consumers social responsibility has significant impact on personal norms and purchase intention of energy efficient home appliances. Moreover, functional value and green trust mediates the relationship of knowledge of eco-labels and purchase intention of energy efficient home appliances. Furthermore, attitude towards energy efficient appliances mediates the relationship between consumers social responsibility and purchase intention but surprisingly no mediating affect of attitude between consumer social responsibility and purchase intention of energy efficient home appliances. This study presents an antecedent model for predicting energy-efficient home appliances based on consumer awareness. This study will help companies for technology innovation and improvements in the efficiency of household appliances are among the key functional values that companies should emphasize, in order to attract consumers to value the surprising energy-saving effects of appliances. Copyright © 2022 Jamil, Dunnan, Awan, Jabeen, Gul, Idrees and Mingguang.
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Purpose>In the pandemic time, many local governments in China issue mobile coupons to citizens in order to boost economy via stimulating consumption. This study examines value drivers for consumers to use government issued mobile coupons (GIMCs), which differ from traditional ones issued by retailers, during the pandemic time in mainland China.Design/methodology/approach>Content analysis of 148 posts and 388 comments from Sina Weibo were performed to identify value-related antecedents of GIMCs' usage by consumers. Then, drawing on extant literature and based on the variables extracted from content analysis, a conceptual model was proposed addressing the determinants of value perceptions which motivate consumers to acquire and redeem GIMCs. A questionnaire survey was conducted among 510 citizens who used government issued m-coupons to verify hypotheses.Findings>The research findings show that functional value (driven by economic benefits, convenience and relevance), emotional value (driven by trustworthiness, competition and altruism) and social value (driven by social norms and social recognition) positively shape consumer's attitude toward GIMCs and their intention to use GIMCs. Also, it is found that functional value and attitude link is enhanced by consumer's utilitarian shopping motivation and weakened by hedonic shopping motivation. Hedonic shopping motivation enhances the relationship between emotional value and attitude.Originality/value>This research contributes to the theory development of coupon promotional tool by focusing on m-coupons issued by government (instead of retailers) under the pandemic background. Besides, it provides managerial insights for local authorities to design effective GIMCs policies.